Job Description

Title: Order Administrator

Reports to: Great China Finance Manager

Job Summary:

This position serves as the primary contact for sales and MVSD customers in GC China.

Essential Functions:

1. Sets up new customers in Accounting software
2. Enters orders into Accounting Software for MVSD customers
3. Verifies pricing on customer purchase orders against contractual pricing or internal discounting authorities
4. Reviews customer purchase orders for compliance with company policies
5. Maintain the customer information in Golden tax system and generates the invoice after shipment
6. Tracks orders on the backlog and provides sales and customers with updated status of orders
7. Follow the collection for past due invoices
8. Distributes monthly accounts receivable statements to sales and customer
9. Maintains customer files
10. Responds to customer inquiries; troubleshoots customer issues
11. Interfaces with operations group and product services group
12. Handle replacement and product repair and return from customers with operations group
13. 0thers

Knowledge, Skills and Abilities:

1. Strong interpersonal and customer service skills to support rapidly growing sales region
2. Strong accounting system skills; various software knowledge desirable
3. Knowledge of Excel
4. Understanding of Chinese import & export requirements
5. Detail-oriented and organized
6. Strong analytical skills and ability to resolve complex and demanding customer issues efficiently
7. Strong initiative and self confidence

Minimum education and work experience required:

1. 2-4 years of experience with order entry，account management, or customer service in multinational corporation
2. Bachelor degree majoring in business-related , secondary majoring in accounting is plus
3. Fluent in written and spoken English
4. Location near Waigaoqiao is an advantage

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

康耐視公司是為制造自動化領域提供視覺系統、視覺軟件、視覺傳感器和表面檢測系統的全球領先供應商。同時也是領先的工業ID讀碼器供應商。
康耐視視覺系統幫助公司企業提高產品質量、消除生產瑕疵、降低制造成本、提供低廉的高質量產品從而超越消費者期望。
典型機器視覺應用包括檢測缺陷、監控生產線、引導裝配機器人以及跟蹤、分類和識別零件。
康耐視通過遍布北美、歐洲、日本、亞洲和拉丁美洲的辦公室，以及集成與分銷合作伙伴全球網絡為國際客戶提供服務。公司總部位于美國馬薩諸塞州波士頓附近的Natick郡。